Customer messaging

Talk to customers through chat and a shared inbox. Instead of Intercom.

What you pay now, and what running it yourself takes

Intercom Essential starts at $19 a month per seat (billed annually). The Fin AI agent is charged per resolution on top. Vendor page, checked 2026-10-13

The options below are programs you run yourself: you need a server, or an IT provider who runs one for you. Each project's page gives a rough hosting reference where its setup files tell us what it runs. Your own time to run it is not included.

App list checkedWe read its published list of connected apps; when you name apps, we check them against it. We have not run it.
Public facts onlyLicence, last update and source code, from public records. We have not run it.

Licence class2 of 2 projects

					Coverage of your apps	Action
Chatwoot Shared inbox for answering customers across website chat, email, social media and messaging apps, with a self-service help center and reports.	Public facts only	Open source core, paid extras	2026-10-13	37,745	Not computed
PapercupsMaintenance mode (per its README) Live customer support tool: a chat widget for your website plus replies to customers by email, SMS, Slack or Mattermost, with team assignment.	Public facts only	Open source	2024-02-15	6,115	Not computed